Rep: 13
1
It might be the OS or some other issue but I bought a phone that said global but everything is in Chinese and my sim card doesn't work when I plug it in. Model is PFDM00, build is PFDM00_13.1.0 CN01, color OS is updated to the newest version and android version is 13. I have the LOLWR edition
Is this a good question?
Rep: 1.5k
3
Hi,
A few things come to mind here.
If everything is in Chinese then you must not have set the phone up, in this case you would need to factory reset the phone and do the setup from the beginning.
Once you have set the phone up you can try your SIM, if the issue persists then the device may be locked to another service provider or your SIM may need a clean/check for oxidation if it’s an older SIM.
One other option would be to obtain an e-SIM if the device is unlocked.
The other thing is if the phone was a demo phone, it won’t have an IMEI associated with it, so you’ll never get a SIM or e-SIM to work.
This leads us to the option of returning the the device to the seller if they didn’t advise you of the phone being a demo phone that would not function with a SIM.
It would be nice if reset & provider lock is off and you are able to resolve with the reset.
Hope this helps
Was this answer helpful?
I have the phone set up and I have IMEI but some apps and settings are in Chinese like the users manual even though I changed the device language to English in the settings.
Ahh,
Okay, I’ve read in the past that this can occur when switching from Chinese to English where some apps/documentation retains Chinese language.
Not sure if you would be game enough to reflash the phone with English global firmware, or if this would cause any problems.
But if you do a search on android authority’s website or xda’s website you may find some answers.
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